Shipping Policy

These shipping terms distinguish store handling time from the carrier's estimated travel time.

Last updated: August 31, 2026

Orders for hydration bottles, flavor cartridges, starter kits, accessories, and bundles are normally processed in approximately 1–2 business days. After dispatch, estimated carrier delivery or transit is 3–5 business days. These estimates are not guarantees.

Any free-shipping eligibility is shown at checkout. Customers must supply an accurate delivery address, email address, and telephone number. Tracking updates are provided when available.

For an unusual delay, apparent loss, delivered-but-missing scan, or damaged parcel, contact support with the order number and checkout email. Tracking details, photographs, or video may be needed. Carrier investigations, destination limits, and product restrictions can affect service.

Contact

Email: pauloferrombl3006@gmail.com
Mailing address: 525 N 1st St, Abbotsford, WI, 54405, United States
Phone: 505-601-3326